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03GENERAL

FAQs

This page explains how “FAQs” actually behaves, which data it depends on, and what its settings change.

WHAT IT DOES

FAQs

This page explains how “FAQs” actually behaves, which data it depends on, and what its settings change.

Used in templates
page.faq.json
IMPLICIT BEHAVIOR

What the theme does automatically

This section only displays elements that have content. Empty elements are ignored to preserve the layout.

CONFIGURATION

Understand the settings

Header

Present the FAQ with a eyebrow, title and introductory text.

Eyebroweyebrow
Titleheading
Introductory texttext

Default section

Define the content used for questions placed before any custom topic.

Title if no section is addeddefault_group_title
Text if no section is addeddefault_group_text
Default icondefault_icon
Default: question · Options: Inherit topic, Search, Menu, Account, Chat, Email, Phone, Bag, Heart, User, Sparkle, Question, View, Delivery, Return, Measurements, Care, Secure, Payment, Gift, Materials, More, Cart, Check, Diagonal arrow, Left arrow, Right arrow, Star, Quiz, X, Facebook, Pinterest, Instagram, TikTok, WhatsApp, Look, Plus, Minus, Close, Chevron left, Chevron right, Chevron down, Information, Warning, Filter, Sort, Grid, List, Zoom, Play, Pause, Copy, Share, Link, Download, Discount, Tag, Package, Stock, Store, Receipt, Calendar, Clock, Location, Globe, Leaf, Recycle, Refill, Vegan, Cruelty-free, Natural, Droplet, Bottle, Skin, Sun, Hanger, Fabric, Shoe, Diamond, Ring, Necklace, Earrings, Tea, Cup, Drink bottle, Sparkling

Navigation and accordions

Adjust topic navigation and response opening behavior.

Sticky navigation on desktopsticky_navigation
Default: enabled
Show sections on mobileshow_nav_mobile
Default: enabled
Open first questionfirst_item_open
Default: enabled
Only one open response at a timeone_open_at_time
Default: enabled

Research and actions

Choose whether keywords participate in search and configure calls to action.

Show keywordsshow_keywords
Default: enabled
Default button text in a responsedefault_question_cta
Overall button Titleglobal_cta_heading
Overall button textglobal_cta_text
Global button buttonglobal_cta_label
Global button linkglobal_cta_link

Section palette

Applies a consistent palette to the background, text, and buttons in this section.

Section appearance

Use a dedicated paletteopaline_use_color_scheme
Default: disabled
Paletteopaline_color_scheme
Default: scheme-1

Title

Alignment on desktopopaline_heading_alignment
Default: inherit · Options: Keep the design, Left, Center, Right

Spacing

Space after sectionopaline_section_spacing

Creates space between this section and the next. Mobile spacing adjusts automatically.

Default: 0 · Range: 0–160px
Left and right insetopaline_content_inset

Moves content away from the edges. Mobile spacing adjusts automatically.

Default: 0 · Range: 0–120px
COMPOSITION

Available blocks

Sectiongroup

Add this block only when it provides useful information to the journey.

Questionquestion

Add this block only when it provides useful information to the journey.

CHECKS

Before publishing

  • ✓

    Content remains readable in every color scheme.

  • ✓

    Labels match the storefront language.

  • ✓

    Displayed promotions match Shopify rules.

  • ✓

    Interactions remain accessible by keyboard and touch.