06GENERAL

FAQ

Diagnose common issues before contacting support.

01

Setup

Resolve installation, template, and theme editor issues.

Read the documentation
02

Shopify

Distinguish what the theme displays from what Shopify actually calculates and applies.

Read the documentation
03

Performance

Preserve speed by limiting heavy media, apps, and unnecessary effects.

Read the documentation
04

Support

Prepare a reproducible report before requesting support.

Read the documentation