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Prepare a reproducible report before requesting support.

Essential settings

• ✓

  Preview URL

• ✓

  Version and preset

• ✓

  Exact steps

• ✓

  Screenshot or video

• ✓

  Expected and observed result

Configuration order

1. 01

   Duplicate the theme before any important change.

2. 02

   Configure global settings before local settings.

3. 03

   Preview the relevant template with real data.

4. 04

   Validate the result on mobile and desktop before publishing.

Before you finish

• ✓

  Content remains readable in every color scheme.

• ✓

  Labels match the storefront language.

• ✓

  Displayed promotions match Shopify rules.

• ✓

  Interactions remain accessible by keyboard and touch.